Maintenance Landscaping & Irrigation Work Order Guide

The Botanica Lakes HOA onsite management office handles the processing of all landscaping & irrigation work orders – All Botanica Lakes HOA related calls received by Estate Landscaping and Lawn Management will be directed to contact the BL HOA management office and submit a work order.

Verbal requests and E-Mails will not be pursued – you will be directed to the process below.

Please note that tenants do not have permission to submit work orders. Tenants are required to contact their landlord to have the homeowner submit a request on their behalf.

Below is a step-by-step guide for submitting work orders on the homeowner portal:

Step 1
Access the portal through the HOA website
Step 2
E-mail sfernandez@resortgroupinc.com or tellington@resortgroupinc.com to receive your homeowner login information
Step 3
Step 4
You may create a new request and view your previous requests from the MAINTENANCE tab
Step 5
Select the area that your request pertains to
Step 6
Select the nature of your request
Step 7
Clicking CREATE REQUEST will send the property manager a notification that your request was made